Claire Baker Counselling

Welcome to the Claire Baker Counselling Accessibility Policy. I aim to ensure my policies & accommodations provide equal access to therapy services for all clients. As a dedicated mental health counsellor, I am committed to providing accessible and inclusive counselling services. Recognising the unique needs of each individual, I strive to create a supportive and welcoming environment for all clients.

Commitment to the Equality Act 2010

In compliance with the UK Equality Act 2010, I ensure that my services are accessible to all individuals, including those with disabilities. This Act mandates reasonable adjustments to prevent disabled individuals from facing substantial disadvantages in accessing healthcare services, including mental health counselling.

Accessible Facilities

My counselling practice is designed with accessibility in mind:

• Wheelchair Access: The counselling space is wheelchair accessible, with ramps and suitable door widths.
• Comfortable Seating: The counselling area includes various seating options to cater to different needs.

Digital Accessibility

In line with the Web Content Accessibility Guidelines (WCAG), my digital platforms are user-friendly:

• Website Usability: The website is designed for ease of navigation and readability, accommodating various assistive technologies.
• Remote Counselling Options: I offer online counselling sessions, accessible via platforms that support screen readers and other assistive tools.

Personalised Services

Understanding the diverse needs of my clients:

• Flexible Scheduling: I offer appointment flexibility to accommodate various circumstances.
• Communication Preferences: Clients can choose their preferred method of communication, including text, voice, or video.
• Tailored Counselling Approaches: Counselling methods are adapted to suit individual requirements.

Training

As a sole practitioner, I continuously update my training in disability awareness and inclusivity, ensuring a respectful and empathetic approach to all clients.

Emergency Procedures

Emergency information and procedures are clearly communicated and made accessible to clients with disabilities, in line with the Health and Safety Executive (HSE) guidelines.

Feedback and Continuous Improvement

I value client feedback on improving accessibility. Suggestions are welcomed and considered part of my commitment to continuous service improvement.

Privacy and Cookies Policy

Read my Privacy and Cookies Policy.

Contact Me about the Claire Baker Counselling Accessibility Policy

For queries regarding the Claire Baker Counselling Accessibility Policy, or to discuss specific accommodations you may need, please Contact Me.