Claire Baker Counselling

Privacy And Cookies Policy

Welcome to the Claire Baker Counselling Privacy and Cookies Policy. It aims to inform you about how your information and rights are protected. Your privacy matters to me. This Privacy and Cookies Policy explains how I collect, use and safeguard your data when you use my services and visit my website. You can use the links below to go to the specific policy you want to review.

 

Privacy Policy

I am committed to protecting your privacy and ensuring the confidentiality of your personal information. 

Data Protection Principles

I adhere to the following principles to protect your privacy:

  • Lawfulness, Fairness and Transparency: I process your data legally, fairly, and transparently.
  • Purpose Limitation: I use your data for legitimate purposes only.
  • Data Minimisation: I collect only the data that is necessary.
  • Accuracy: I take steps to keep your data accurate and up-to-date.
  • Storage Limitation: I retain your data only for as long as necessary.

Information Collected

  • Personal Information: This includes your name, contact details, and any other information you provide when using my services.
  • Sensitive Data: As a counsellor, I may collect sensitive information related to your mental health. This is handled with confidentiality.
  • Website Usage Information: I may collect data about how you use my website through cookies.

How Your Information Is Used

  • To Provide Counselling Services: Your information helps me offer personalised and effective counselling.
  • For Communication: To keep you informed about your appointments and my services.
  • Website Improvement: To enhance your experience on my website.

Accessibility Policy

Read my Accessibility Policy.

Contact Me

For queries regarding the Claire Baker Counselling Privacy and Cookies Policy, please Contact Me.

 

Cookies Policy

My website may use cookies to improve the user experience. You can choose to accept or reject cookies, but rejecting them may limit your use of the site.

Special Considerations for Mental Health Data

  • Lawful Basis for Processing: I process mental health data based on explicit consent and necessity for health care provision.
  • Explicit Consent: I obtain explicit consent for processing your mental health data, ensuring you understand the purpose and use of your data. You can withdraw this consent at any time.
  • Confidentiality in Counselling: I adhere to strict confidentiality protocols to ensure that information disclosed in counselling sessions is protected.
  • Data Protection Impact Assessment (DPIA): I regularly conduct DPIAs to identify and mitigate any risks associated with processing your mental health data.
  • Data Sharing and Disclosure Specifics: I may share mental health data with other healthcare providers if you give your consent, if I have concerns about your safety or the safety of others, or as legally required, always ensuring confidentiality and legal compliance.
  • Data Retention for Mental Health Records: I retain mental health data for a period consistent with legal requirements and professional guidelines.

Data Sharing and Disclosure

I do not sell, rent or disclose your data to any third parties.

Your Rights

Under the UK GDPR, you have the right to:

  • Access your data
  • Correct any inaccuracies
  • Erase your data
  • Restrict processing of your data
  • Data portability
  • Object to processing of your data

Data Security

I implement strong security measures to protect your data from unauthorised access, alteration, disclosure or destruction.

Changes to This Policy

I may update this policy from time to time. I encourage you to review it regularly.

Accessibility Policy

Read my Accessibility Policy.

Data Protection Principles

I adhere to the following principles to protect your privacy:

  • Lawfulness, fairness, and transparency: I process your data legally, fairly, and transparently.
  • Purpose limitation: I use your data for legitimate purposes only.
  • Data minimisation: I collect only the data that is necessary.
  • Accuracy: I ensure your data is accurate and up-to-date.
  • Storage limitation: I retain your data for as long as necessary.

Information Collected

  • Personal Information: This includes your name, contact details, and any other information you provide when using my services.
  • Sensitive Data: As a counsellor, I may collect sensitive information related to your mental health. This is handled with utmost confidentiality.
  • Website Usage Information: I collect data about how you use my website through cookies.

How Your Information is Used

  • To Provide Counselling Services: Your information helps me offer personalised and effective counselling.
  • For Communication: To keep you informed about your appointments and my services.
  • Website Improvement: To enhance your experience on my website.

 

Contact Me

For any queries regarding CEB Counselling Privacy and Cookies Policy, please Contact Me.